Senior Sales Engineer

4 weeks ago


Boston, Massachusetts, United States Safran Full time
Job Summary

We are seeking a highly skilled Sales Engineer - Field Operations to join our team at Safran Federal Systems. As a key member of our sales team, you will be responsible for providing pre- and post-sales support to customers, advising on application-specific deployments, and ensuring customer success.

Key Responsibilities
  • Identify current and future customer program requirements through interactive discussion with customers.
  • Provide product, service, and technical information in response to customer requests.
  • Prepare and execute trainings and pre-sales product demonstrations of SFS products and capabilities.
  • Lead customer engagements as the application and system integration expert.
  • Work with the Sales and Program Management teams to develop and grow the business while providing the highest levels of satisfaction to the customer.
  • Support SFS software & hardware integration into customer systems.
  • Act as the primary interface between SFS Sales and Engineering teams to provide support to customers.
  • Provide onsite demonstrations, trainings, evaluations, testing, installation, maintenance, debugging, integration, etc.
Requirements
  • 8 years of prior relevant experience.
  • Bachelor's degree in Engineering preferred. A combination of education and experience will be considered.
  • Prior military experience or intimate knowledge of US Defense industry preferred.
  • Experience interfacing with government organizations and DoD contractors preferred.
  • Active security clearance or ability to obtain a security clearance (Secret).
  • Requires the ability to perform under minimal supervision remotely.
  • Demonstrated track record utilizing superior customer service skills to advance sales capabilities to external customers.
  • Ability to handle complex problems with analytical thinking skills and engage with customers enthusiastically.
  • Demonstrated track record of progressive leadership.
  • Ability to travel domestically as needed (30%).
  • Ability to be agile and have fun.
What We Offer
  • Annual Bonus Opportunity.
  • Medical, Dental, Vision, Health Savings Account, Flexible Spending Account.
  • Paid Time Off.
  • 401k Retirement Program with Employer Match.
  • Gym Membership Reimbursement.
  • Tuition Reimbursement Program.
  • Employee Career Development.
  • Flexible working arrangements.
  • Excellent culture.

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