Bilingual Customer Care Professional

1 week ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Paysign, Inc. Full time

We are hiring a Bilingual Customer Care Representative to work on an overnight shift at Paysign, Inc. As a member of our team, you will have the opportunity to make a real difference in our customers' lives.

About the Job:

  • This is a full-time position working on an overnight shift.
  • The Customer Care Representative will interact with customers via various communication channels to resolve their issues.
  • They will demonstrate a commitment to delivering exceptional customer service and resolving issues efficiently.

Key Responsibilities:

  • Interface with customers via phone, email, and chat to resolve their queries.
  • Identify and resolve customer complaints related to products or services.
  • Document all customer interactions accurately.

Requirements:

  • Fluency in both English and another language.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

Why Join Us?

  • A salary range of $48,000 - $58,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.


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