Call Center Representative I
1 week ago
We are seeking a highly motivated and customer-focused Call Center Representative I to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service:
- Provide top-notch customer service and support to clients via phone, email, or chat.
- Address customer inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams to resolve customer issues efficiently.
- Documentation and Administration:
- Accurately document customer interactions and updates in our database.
- Process requests for forms and applications promptly and efficiently.
- High School diploma or equivalent required.
- One (1) year of experience in a call center environment preferred.
- Excellent communication and interpersonal skills essential.
We offer a competitive salary of $20.50 per hour, with opportunities for bilingual candidates to earn an additional $1.00 per hour. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off. If you are a driven and results-oriented individual looking for a new challenge, we invite you to apply.
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