Customer Service Advocate

6 days ago


ChampssurYonne, Bourgogne-Franche-Comté, United States State Farm Insurance Full time

**Job Summary:** We are looking for a dedicated Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for processing policy applications, handling customer inquiries, and resolving complaints in a timely and professional manner.

**Job Description:**

Responsibilities:
  • Provide accurate and timely information regarding insurance products and services to customers.
  • Process policy applications, renewals, and cancellations, ensuring compliance with company policies and procedures.
  • Resolve customer complaints and issues in a professional and courteous manner.

**Requirements:

  • High school diploma or equivalent required; Bachelor's degree preferred.
  • 1-2 years of customer service experience in the insurance industry.
  • Excellent communication and problem-solving skills.

**Benefits:**

  • Competitive salary range: $50,000 - $65,000 per year.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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