Nighttime Bilingual Customer Service Representative

1 week ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Paysign, Inc. Full time

Paysign, Inc. is seeking a highly motivated Bilingual Customer Care Representative to join our team. This is a unique opportunity to work in a dynamic environment and provide exceptional customer service.

About the Role:

  • This is a full-time position working on an overnight shift.
  • The Customer Care Representative will interact with customers via various communication channels to resolve their issues.
  • They will demonstrate a commitment to delivering best-in-class customer care and resolving issues efficiently.

Responsibilities:

  • Interface with customers via phone, email, and chat to resolve their queries.
  • Identify and resolve customer complaints related to products or services.
  • Document all customer interactions accurately.

Requirements:

  • Fluency in English and another language.
  • Exceptional communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A salary of $52,000 - $62,000 per year, based on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for career advancement and professional growth.


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