Travel Client Specialist 2

1 week ago

Chicago, Illinois, United States Epsilon Full time
Position Overview

As a Travel Client Specialist 2 at Epsilon, you will be integral in expanding our existing portfolio by utilizing your knowledge to identify, influence, present, and finalize agreements with clients. Your contributions will be vital in achieving and surpassing sales targets, resulting in substantial revenue enhancement for Epsilon.

Key Responsibilities
In this role, you will be essential in advancing our current business relationships. Your responsibilities will include:

  • Client Collaboration: Establish yourself as a reliable partner to clients, fostering mutually beneficial outcomes that drive revenue growth for Digital Media. Utilize your extensive knowledge of digital media to uncover client needs and demonstrate how programmatic display, video, OTT/CTV, and streaming audio solutions can support their objectives.
  • Data Management: Oversee client reporting, analysis, and insights. Extract actionable insights from available data and provide strategic recommendations.
  • Team Coordination: Collaborate with the Account Management team to guide internal resources in preparing and delivering targeted solutions for travel clients.
  • Consultative Approach: Employ creativity to offer tailored sales solutions that meet clients' marketing requirements and assist them in achieving their business objectives.
  • Account Oversight: Manage the daily operations of accounts both internally (within Digital Media Solutions and Epsilon Auto) and externally (with clients).
  • Relationship Development: Cultivate and sustain relationships with key stakeholders, including Epsilon Auto, Digital Media account management, media, analytics, legal, compliance, and influential decision-makers at the client and/or agency.
  • Strategic Roadmapping: Formulate a success roadmap that guarantees client satisfaction, growth, and trust, ultimately positioning yourself as the client's trusted advisor.

Qualifications
To excel in this position, you should possess:

  • Experience: A minimum of 4 years of professional experience, particularly in the digital media and programmatic advertising technology sectors.
  • Client Engagement: Background in client management or sales (or sales support) within client-side, advertising solutions, digital marketing, or agency environments.
  • Performance Analysis: Proficiency in campaign reporting and business reviews, including analyzing performance metrics, deriving insights, and crafting and presenting performance reports and recommendations.
  • Marketing Knowledge: Familiarity with essential marketing components, including strategy, analytics, programmatic display, video, OTT/CTV, and/or streaming media performance, and advertising technology.
  • Self-Starter Attitude: Ability to independently identify opportunities, new business prospects, and market gaps.
  • Analytical Skills: Strong quantitative background with a grasp of analytical tools and methodologies.
  • Strategic Insight: Understanding of marketing program strategy, design, execution, and measurement/attribution.
  • Negotiation Expertise: Proficiency in negotiation techniques.
  • Communication Proficiency: Effective communication skills across various organizational levels.
  • Collaborative Spirit: Ability to thrive in team-oriented and highly collaborative settings.
  • Sales Acumen: Experience in sales and business development is advantageous.
  • Technical Proficiency: Competence in Microsoft Office, Excel, PowerPoint, and Sales Management software.
  • Educational Background: A BA/BS degree with a strong academic record is preferred; an MBA is a plus.

About Epsilon
Epsilon is a leading global advertising and marketing technology firm, strategically positioned within Publicis Groupe. Our solutions empower clients to leverage their first-party data effectively, activating campaigns across diverse channels and devices while demonstrating measurable outcomes. For decades, we have assisted marketers from top global brands in personalizing experiences for millions through our innovative technology, solutions, and services. Our industry-leading identity capabilities provide brands with a clear, privacy-compliant view of their customers, applicable across our comprehensive suite of digital media, retail media, messaging, and loyalty solutions.

Core Values
At Epsilon, we uphold a set of core values that shape our culture and guide our efforts to create value for our clients, employees, and consumers:

  • Integrity: We act transparently and have the courage to do what is right.
  • Collaboration: We believe that teamwork is essential to unlocking our full potential.
  • Purposeful Innovation: We drive market change with impactful ideas that yield significant results.
  • Respect for Diversity: We embrace differences and cultivate a culture of connection and belonging.
  • Accountability: We trust each other to take ownership and deliver on shared objectives.

Employee Benefits
As a member of the Epsilon team, you will enjoy a range of benefits designed to prioritize your well-being and that of your family:

  • Flexible Time Off: Enjoy flexible time off policies and 14 paid holidays.
  • Paid Sick Leave: Comprehensive paid sick time.
  • Family Support: Assistance for parental leave, childcare, elder care, and adoption.
  • Additional Perks: Comprehensive health coverage, 401(k) plans, tuition assistance, commuter benefits, professional development opportunities, employee recognition programs, charitable donation matching, and health coaching.

Note: Epsilon is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace.

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