Client Support Specialist

2 weeks ago


Chicago, Illinois, United States Puerto Rican Cultural Center Full time
Client Support Specialist Job Overview

The Client Support Specialist role at our organization entails delivering direct assistance to the designated demographic under the guidance of the Program Coordinator. Key responsibilities encompass personalized case management, vocational guidance, job search support, and additional services.

Key Responsibilities:
  • Facilitate the creation and execution of service plans tailored for clients
  • Ensure all program documentation and client records are meticulously maintained
  • Engage in staff training sessions and community outreach initiatives
  • Conduct intake and assessment procedures for new clients
  • Support clients in career development and overcoming employment obstacles
  • Participate in team meetings and organizational activities
  • Complete essential case notes and evaluations
  • Offer short-term case management and referrals as needed
  • Execute other assigned responsibilities
Qualifications:
  • A minimum of 2 years of pertinent experience in youth services, counseling, or case management
Essential Skills:
  • Bilingual proficiency in English and Spanish is preferred
  • Strong interpersonal and communication abilities
  • Capability to work autonomously as well as collaboratively
  • Familiarity with Microsoft Office Suite and other relevant software
Educational Background:
  • Bachelor's degree in career counseling, Human Services, or a related discipline
Work Environment:

This is a full-time position offering a salary range of $45,000 - $50,000, along with benefits such as Health, Vision, Dental, and Paid Time Off.

The Puerto Rican Cultural Center (PRCC) is an equal opportunity employer dedicated to fostering an inclusive and diverse workplace.



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