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Enrollment Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Enrollment Support Specialist to join our team at Herzing University. As an Enrollment Support Specialist, you will play a critical role in ensuring a seamless enrollment experience for our students.
Key Responsibilities- Student Support: Serve as the primary point of contact for campus students, providing timely and accurate information to guide them through the enrollment process.
- Enrollment Process: Assist students in completing all necessary enrollment forms, ensuring compliance with university policies and procedures.
- Information Sessions: Conduct informative sessions for prospective students and their families, sharing detailed information about the university, programs, and admissions requirements.
- Campus Tours: Organize and conduct campus tours, showcasing the university's facilities, resources, and campus life to prospective students and visitors.
- Student Interviews: Conduct interviews with prospective students, evaluating their qualifications, goals, and fit for the university.
- Cohort Management: Collaborate with the admissions team to identify and communicate cohort needs to ensure optimal enrollment and fill rate. Regularly assess cohort capacities and communicate any gaps or potential areas of concern to the admissions team.
- Communication: Maintain regular communication with students, answering inquiries and providing updates on the enrollment process. Drive continued student engagement up through the third week of class.
- Documentation: Maintain accurate records of student interactions, ensuring that all pertinent information is properly recorded in the university's systems.
- Collaborative Partnerships: Collaborate with various departments, including faculty, financial aid, and student affairs, to address student needs and facilitate a seamless enrollment experience.
- Admissions Events: Support the admissions team in organizing and executing recruitment events, including open houses, information sessions, community events, and enrollment fairs.
- Stay Updated: Keep abreast of changes in university policies, admissions requirements, and programs to provide up-to-date information to prospective and enrolled students.
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. We provide an inclusive and collegial community where individuals are valued, heard, and empowered to contribute to the effectiveness of the institution.
We are an equal opportunity employer and prohibit discrimination in any education program or activity that we operate. Individuals may report concerns or questions to the Title IX Coordinator.
