Restaurant Operations Manager

1 week ago


Malvern, Arkansas, United States Whataburger Full time
Position Overview

At Whataburger, we are excited to expand our presence and are looking for dedicated individuals to step into the role of Manager in Training. This position is crucial as you will oversee the operations of a restaurant, ensuring that both team members and customers receive the highest level of service.

Key Responsibilities:

  • Lead and inspire a team of Managers, Team Leaders, and Team Members to achieve excellence in customer service.
  • Uphold quality and brand standards by ensuring every food item meets our high expectations.
  • Address operational issues promptly and effectively by communicating with the Area Manager.
  • Monitor labor usage and manage schedules to optimize efficiency.
  • Conduct cash control procedures, including register counts and bank deposits.
  • Maintain cleanliness and organization throughout the restaurant.
  • Develop weekly employee schedules and manage inventory orders.
  • Track key performance metrics, including food waste and service speed.
  • Provide training and onboarding for new hires to ensure they are well-prepared.

Essential Skills:

  • Strong communication abilities to foster a positive work environment.
  • Ability to remain composed under pressure and support team members.
  • Professional appearance and demeanor.
  • Motivational leadership skills to encourage team performance.
  • Open-mindedness and a willingness to learn and adapt.
  • Capability to create a sense of unity among team members.

At Whataburger, we believe that a positive atmosphere is key to success. Your leadership will play a vital role in ensuring that both employees and customers feel valued and appreciated.



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