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Restaurant Operations Supervisor
2 months ago
Join Our Team at Double H Burger Company LLC
As a Restaurant Operations Supervisor, you will leverage your professional and interpersonal skills to oversee the management of an entire dining establishment. Your primary responsibility will be to maximize the potential of the Managers, Team Leaders, and Team Members under your guidance, ensuring they deliver exceptional service to our patrons.
Core Values
Team Members: Our employees are the heart of Double H Burger Company, and we prioritize their happiness and job satisfaction, which in turn enhances our customer experience.
Customer Satisfaction: Strive to ensure every customer leaves feeling "Highly Satisfied" by engaging with them and expressing our appreciation for their business.
Quality Assurance: Uphold our commitment to serving the highest quality products consistently.
Key Responsibilities
- Maintain Quality and Brand Standards
- Ensure the delivery of top-notch products
- Communicate effectively with the Area Manager regarding any issues
- Monitor and manage labor costs
- Conduct cash control and register counting
- Ensure cleanliness and attention to detail throughout the restaurant
- Create and manage weekly employee schedules
- Order and manage weekly inventory
- Track metrics such as food waste and service speed
- Oversee overall restaurant management
- Adapt work schedules to meet the needs of the establishment
- Process bank deposits as required
- Train new hires and facilitate onboarding
- Foster a positive work environment through effective communication
- Maintain composure during high-pressure situations
- Present a professional appearance in uniform
- Encourage and motivate team members
- Inspire unity and collaboration among staff
- Demonstrate a willingness to learn and grow
We are looking for a dedicated individual who can lead by example and create a thriving atmosphere for both employees and customers alike.