Contact Center Specialist
7 days ago
**Job Summary**
Credit Union of Georgia is seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional support and service to our members and potential members.
Key Responsibilities:
- Provide top-notch customer service and support to members and potential members via telephone and online channels.
- Explain products and services, respond to problems, and direct phone calls to the appropriate area.
- Accurately and efficiently perform routine member transactions on member accounts, including loan payments, transfers, and account maintenance.
- Assist members with closing accounts, answering questions, and resolving problems.
- Process wire requests and maintain accurate records.
- Understand when to seek assistance from supervisors and provide recommendations.
- Complete training assignments and attend training sessions timely and with a satisfactory outcome.
- Maintain current and thorough knowledge of Credit Union policies and procedures.
- Cross-sell and present the features and benefits of Credit Union products and services.
- Ensure compliance with State and Federal laws, regulations, and certifications.
- Maintain member account information in Symitar and ensure accurate notation of loan notes and other member information.
Requirements:
- 6-24 months of similar or related experience in a bank or credit union, including preparatory positions.
- Bilingual in Spanish and English.
- High school degree or GED required.
- Significant level of trust and diplomacy required for effective communication with customers, direct and indirect reports, and outside vendors.
Credit Union of Georgia is an equal opportunity employer.
-
Senior Contact Center Support Specialist
3 days ago
Marietta, Georgia, United States Fiserv Full timeJob SummaryWe are seeking a highly skilled and motivated Senior Contact Center Support Specialist to join our team at Fiserv. As a key member of our customer support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide high-level technical support to customers via phone,...
-
Educational Support Specialist
2 weeks ago
Marietta, Georgia, United States Tommy Nobis Center Full timePosition Overview:The Educational Support Specialist at Tommy Nobis Center plays a crucial role in an innovative program aimed at delivering accelerated vocational education, training, and employment opportunities for young adults with disabilities transitioning from high school to the workforce. This position involves assisting the Academy Instructor in...
-
Licensed Practical Nurse
22 hours ago
Marietta, Georgia, United States Grifols Full timeAbout GrifolsGrifols is a global healthcare company that has been working to improve the health and well-being of people around the world since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, produce, and market innovative medicines, solutions, and services in over 110 countries and regions.Job SummaryWe are seeking...
-
Academic Support Specialist
2 days ago
Marietta, Georgia, United States Huntington Learning Center Full timeAbout the RoleWe are seeking a highly qualified and experienced Academic Support Specialist to join our team at Huntington Learning Center. As a key member of our staff, you will play a vital role in providing individualized instruction and support to students in mathematics and science.ResponsibilitiesDeliver high-quality instruction and support to students...
-
Elementary Education Specialist
2 weeks ago
Marietta, Georgia, United States Huntington Learning Center Full timeHuntington Learning Center in East Cobb is seeking a dedicated and passionate Elementary Education Specialist to join our team of educators. We provide personalized tutoring programs designed to help students build essential skills in reading and math, fostering their academic growth and confidence. About the Role: You will work with students individually...
-
Educational Support Specialist
2 weeks ago
Marietta, Georgia, United States Tommy Nobis Center Full timeJob Overview Position Summary: The Educational Support Specialist at Tommy Nobis Center plays a crucial role in an innovative program aimed at delivering accelerated vocational education, training, and employment opportunities for young adults with disabilities transitioning from high school to the workforce. This position involves assisting the Academy...
-
Talent Acquisition Specialist
1 week ago
Marietta, Georgia, United States Tommy Nobis Center Full timeJob OverviewPosition Summary:The Talent Acquisition Specialist will play a pivotal role in sourcing and selecting candidates for the Tommy Nobis Center (TNC). This position is tasked with developing, managing, and sustaining a robust pipeline of candidates for various roles within TNC. The Specialist will advocate for TNC's extensive employment and cultural...
-
Talent Acquisition Specialist
1 week ago
Marietta, Georgia, United States Tommy Nobis Center Full timeJob OverviewPosition Summary:The Talent Acquisition Specialist will oversee the recruitment process for Tommy Nobis Center (TNC). This role involves developing, managing, and sustaining a robust pipeline of candidates for various positions within TNC. The Specialist will advocate for TNC's extensive employment and organizational culture services while...
-
Talent Acquisition Specialist
2 weeks ago
Marietta, Georgia, United States Tommy Nobis Center Full timeJob OverviewPosition Summary:The Talent Acquisition Specialist will play a crucial role in sourcing and attracting qualified candidates for the Tommy Nobis Center (TNC). This role involves creating, managing, and sustaining a robust candidate pipeline for various positions within TNC. The Specialist will advocate for TNC's extensive employment and cultural...
-
Call Center Specialist
7 days ago
Marietta, Georgia, United States West Point Optical LLC Full timeJob Title: Patient Call Center RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Patient Call Center Representative to join our team at West Point Optical LLC. As a Patient Call Center Representative, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving any...
-
Educational Support Specialist
1 week ago
Marietta, Georgia, United States Kumon Math and Reading Center of Marietta-Kennesaw Mountain Full timeJob OverviewPosition: Educational Support SpecialistCompany: Kumon Math and Reading Center of Marietta-Kennesaw MountainWe are looking for a dedicated Educational Support Specialist who is enthusiastic about fostering a positive learning environment for children in Early Learning and Primary Education.This role involves:Assisting educators in delivering...
-
Educational Support Specialist
1 week ago
Marietta, Georgia, United States Tommy Nobis Center Full timePosition Overview: The Educational Support Specialist at Tommy Nobis Center plays a crucial role in an innovative program aimed at delivering accelerated vocational training and employment opportunities for young adults with disabilities transitioning from high school to the workforce. This position is essential in assisting the Academy Instructor in...
-
Educational Support Specialist
2 weeks ago
Marietta, Georgia, United States Tommy Nobis Center Full timePosition Overview: The Educational Support Specialist at Tommy Nobis Center plays a crucial role in an innovative program dedicated to providing enhanced vocational education, training, and employment opportunities for young adults with disabilities transitioning from high school to the workforce. This position involves assisting the Academy Instructor in...
-
Educational Support Specialist
2 weeks ago
Marietta, Georgia, United States Tommy Nobis Center Full timePosition Overview: The Educational Support Specialist at Tommy Nobis Center plays a crucial role in an innovative program aimed at providing enhanced vocational education, training, and employment opportunities for young adults with disabilities transitioning from high school to the workforce. This position involves assisting the Academy Instructor in...
-
Automotive Service Center Supervisor
1 week ago
Marietta, Georgia, United States Meineke Car Care Center - Marietta 2899 Full timeJob OverviewAs an Automotive Service Center Supervisor, you are the primary point of contact for our clients seeking assistance with their vehicles. Your role is crucial in fostering relationships with our customers, as they rely on you during their vehicle maintenance journey.In this position, you will oversee the entire repair process, ensuring that...
-
Certified Registered Nurse Anesthetist
7 days ago
Marietta, Georgia, United States Nuvia Dental Implant Center Full timeAbout the RoleNuvia Dental Implant Center is seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our team as a Dental Implant Specialist. As a key member of our anesthesia team, you will be responsible for administering anesthesia with nasal intubation for full mouth dental implants in an office-based setting.ResponsibilitiesAdminister...
-
Client Relations Specialist
1 week ago
Marietta, Georgia, United States Trutech Full timeCustomer Care SpecialistJob Category: Customer Service Requisition Number: CUSTO020931Job OverviewJoin the Customer Care Center of a leading company in wildlife management services.Established in 1984, Trutech Wildlife Service & Critter Control Operations focus on managing nuisance wildlife for both residential and commercial clients, delivering top-tier...
-
Practical Nursing Specialist
2 weeks ago
Marietta, Georgia, United States Empire Care Centers Full timeJoin Empire Care Centers as a Practical Nursing SpecialistAt Empire Care Centers, we are dedicated to fostering a supportive and compassionate environment for both our residents and our staff. We take pride in our exceptional employee culture and the high standard of care we provide. What We Offer:We provide a range of flexible employment opportunities,...
-
Client Engagement Specialist
2 weeks ago
Marietta, Georgia, United States RemX Full timeJob OverviewRemX is excited to collaborate with a distinguished financial institution seeking a personable and professional Client Engagement Specialist.We are looking for a Client Engagement Specialist who possesses a friendly demeanor and the capability to warmly welcome clients as they arrive and guide them to the appropriate service areas.Key...
-
Customer Service Specialist
2 weeks ago
Marietta, Georgia, United States Credit Union of Georgia Full timeJob OverviewAre you seeking a fulfilling position with an organization that prioritizes its members? Credit Union of Georgia is in search of a skilled Customer Service Specialist to enhance our dynamic and expanding Contact Center.The Customer Service Specialist is responsible for delivering outstanding support and assistance to members and prospective...