Customer Account Manager

4 weeks ago


Houston, Texas, United States INCPG Full time
Job Summary

This role represents DSD company products across all brands for the Dallas and Houston markets. The position is responsible for sales and profit of all products within assigned Customer (Kroger).

Key Responsibilities
  • Responsible for overall sales of all company products in specific divisions.
  • Ability to influence and impact division-level merchandising.
  • Provide leadership and direction for all assigned Customer activities, serving as a liaison between Customer team and Sales Operations organization.
  • Provide strategic direction and plans for assigned Customers, with a focus on growing share and optimizing trade dollars.
  • Responsible for headquarter and member/group level business reviews with assigned Customers.
  • Convey timely contracts, incentive programs, and marketing initiatives, and maintain up-to-date customer pricing files.
  • Garner competitive intel and develop action items to improve strategic brand portfolio.
  • Responsible for pre- and post-analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities.
  • Work with Customer Planning team to create annual customer budgets and manage overall customer spend.
Requirements
  • 5-7 years of related experience in customer relations or sales, with CPG/DSD experience preferred.
  • Strong project management skills.
  • At least 6 months of experience leading and influencing others.
  • Excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others.
  • Excellent organizational and planning skills.
  • Computer skills and proficiency in PowerPoint, Excel, Word, SharePoint, and Outlook.
  • Bilingual - English/Spanish a plus.
  • Strong analytical skills, including financial reporting.
  • Strong working knowledge of sales processes and procedures, space management programs, and DSD operations.
  • P&L, business analysis, and merchandising experience preferred.
  • Knowledge of Market6, 84.51, IRI, and margin miner a plus.
Travel Requirements

50% or as needed across the country.



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