Account Manager

4 weeks ago


Houston, Texas, United States Tyndale Company, Inc. Full time
About the Role

We are seeking a highly skilled Account Manager to join our team at Tyndale Company, Inc. As an Account Manager, you will be responsible for managing and growing mid-to-large strategic national accounts, resolving account issues, and delivering exceptional customer service.

Key Responsibilities
  • Manage and grow mid-to-large strategic national accounts to achieve sales and revenue targets.
  • Resolve account issues and concerns in a timely and professional manner.
  • Develop and implement customized solutions to meet customer needs and exceed expectations.
  • Collaborate with internal teams, including Marketing, Operations, and Supply Chain, to ensure effective communication and execution of customer programs.
  • Provide exceptional customer service and support to ensure customer satisfaction and retention.
  • Develop and maintain strong relationships with customers to identify new business opportunities and grow existing accounts.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.
Requirements
  • Associate's degree or equivalent related experience.
  • 2+ years of account management, project management, or related experience.
  • Proficient in Salesforce or related CRM, Excel, and Microsoft Office.
  • Ability to travel up to 35% of the time, both nationally and regionally.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to manage priorities and workflow.
  • Excellent problem resolution and consultative sales skills.
What We Offer
  • Competitive pay-rate.
  • Award-winning family-friendly culture with a proven track record of company growth.
  • Comprehensive benefits package, including Medical, Dental, and Vision insurance, 401k with company match, Paid Holidays, Jury Duty, and Bereavement Leave.
  • Paid Parental Leave.
  • Tuition and Professional Development Assistance.
  • Complete Wellness program, including free healthy snacks and corporate discounts on health-tracking devices.
  • Generous Paid Time Off Package.
About Tyndale Company, Inc.

Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame-resistant clothing and uniforms through managed apparel programs, driven by over 30 years of FR experience. We serve electric utilities, oil and gas, transportation, and other industries across all 50 states.

We are a family-owned company, and we believe that the key to our success is our employees. Because of this, Tyndale has been recognized as an employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.


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