Property Management Associate

2 weeks ago


La Plata, Maryland, United States National Storage Affiliates Full time
Position Overview

We are looking for a dedicated and proactive individual to join our team as a Property Management Associate. This role is essential in overseeing daily operations and delivering outstanding customer service within our organization. Our company values diversity and is committed to fostering a supportive environment for all employees.

Key Responsibilities:
  • Independently manage daily property functions.
  • Deliver exceptional customer support by addressing inquiries, assisting with storage solutions, and processing rental agreements.
  • Achieve sales targets through unit rentals, insurance offerings, and moving supplies.
  • Handle payment processing, issue receipts, and manage accounts, including collection efforts for overdue accounts.
  • Conduct cash drawer audits and perform bank deposits in accordance with company protocols.
  • Enforce company policies to ensure compliance, focusing on safety and maximizing rental availability.
Qualifications:
  • Valid driver's license is required.
  • Experience in cash handling is preferred.
  • Ability to work independently.
  • Basic computer skills are necessary.
  • Strong multitasking abilities.
  • Sales experience is a plus.
Physical Requirements:
  • Regular property inspections are part of the role.
  • Employees will spend a significant amount of time outdoors, which includes walking, climbing stairs, and frequently opening large doors.
  • Maintain property cleanliness and appearance through regular inspections and maintenance tasks.
  • Ability to lift and move items weighing up to 35 pounds.
  • May require running errands and commuting to other locations.
Daily Responsibilities:
As a Property Management Associate, your day will be dynamic and varied. You will start by preparing for the day, ensuring all areas are clean and operational, and conducting a walkthrough of the property. Throughout the day, you will assist customers in finding suitable storage options, handle rental agreements, process payments, and resolve any customer concerns. In addition, you will perform regular property inspections to check for maintenance needs and ensure safety measures are in place. Your day may also include participating in virtual meetings and ongoing training. The position offers a balanced work schedule, allowing you to enjoy personal time outside of work.

Benefits:
  • Flexible scheduling.
  • Health benefit options.
  • Supplemental benefits including dental, vision, and life insurance.
  • 401K plan with company matching.
  • Paid time off.
  • Opportunities for advancement.
  • Holiday pay.
  • Paid training.
  • Employee referral program.
  • Discounts on storage units.
  • Sundays off.
We are an equal opportunity employer, and all employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Visa sponsorship is not available; only permanent residents and U.S. citizens will be considered.

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