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Customer Service Representative

1 month ago


Juneau, Alaska, United States Savers Value Village Full time
About Us

At Savers Value Village, we're passionate about making a positive impact on our communities. Our mission is to provide a convenient and eco-friendly way for people to donate gently used items, while also supporting local non-profit organizations.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant. As a key member of our team, you will be responsible for providing exceptional service to our donors, ensuring a smooth and efficient donation process, and maintaining a clean and organized donation center.

Key Responsibilities
  • Interact with donors in a friendly and professional manner, providing a positive experience from start to finish.
  • Accurately record donor information and process donations in a timely and efficient manner.
  • Maintain a clean and organized donation center, including the stock room and exterior areas.
  • Assist truck drivers with donation pick-ups and ensure a smooth loading process.
  • Perform other duties as assigned by management, including filling out supply orders and maintaining a safe and secure work environment.
Requirements
  • Ability to work independently with minimal supervision.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds continuously throughout the day.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Positive attitude and strong work ethic.
What We Offer
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment with a team of like-minded individuals.
  • A range of benefits, including health insurance, paid time off, and a 401(k) plan.
Why Join Our Team?

At Savers Value Village, we're committed to making a positive impact on our communities. As a GreenDrop Site Attendant, you will have the opportunity to work with a talented team of individuals who share your passion for customer service and community engagement. We offer a dynamic and supportive work environment, with opportunities for growth and development.