Customer Service Representative

3 days ago


Juneau, Alaska, United States Waste Connections Full time
Customer Service Representative

Alaska Waste, a Waste Connections company, is seeking a Customer Service Representative to join our team in Juneau, AK.

The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Resolve customer disputes and provide exceptional customer service
  • Interview customers, record information, and process orders
  • Fill out contract forms, determine charges, and collect deposits
  • Work effectively in a team environment and cover reception duties as needed

Working Conditions:

  • Office setting with clean, ventilated, and well-lit areas
  • May be required to work in a noisy environment with repetitive tasks

Requirements:

  • High school diploma or equivalent
  • 2 years of customer service experience
  • Proficiency in MS Word, Excel, and Email
  • Excellent organization and communication skills

Benefits:

  • Competitive pay range of $19.00 to $21.00 per hour
  • Opportunities for growth and development
  • Excellent benefits package, including medical, dental, and vision

Equal Opportunity Employer:

Waste Connections is an equal opportunity employer and welcomes applications from qualified candidates without regard to disability or protected veteran status.



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