Restaurant Operations Manager
4 weeks ago
Role Overview:
As a Service Manager at Crisp & Green, you will be responsible for leading our front of house team in delivering an exceptional guest experience. This includes training and developing team members, maintaining our crisp standards for food safety and quality, and creating a positive atmosphere where guests feel welcomed and satisfied.
Key Responsibilities:
- Lead day-to-day operations in the front of house, ensuring seamless service delivery
- Build a positive team culture, fostering a collaborative and supportive environment
- Recruit, train, and develop team members to achieve their full potential
- Identify and develop future leaders, promoting growth and advancement within the company
- Monitor and maintain high standards of food safety, quality, and cleanliness
- Effectively communicate changes to the team, including menu updates, policies, and benefits
- Resolve customer incidents, ensuring a positive guest experience
- Assist with banking, cash handling, and office paperwork
- Facilitate marketing, promotions, and events, representing the Crisp & Green brand
Requirements:
- Minimum 2 years customer service experience
- Previous management/supervisory experience
- Passion for living a healthy life
- Able to lift 50lbs and stand for long periods
- Full-time availability with a flexible schedule
- Preferred: management experience in the restaurant industry and reliable transportation
C&G Benefits:
- Competitive wages
- Opportunity to grow and advance career
- Employee meal discounts
- Weekly team yoga/meditation
- Access to fitness classes in all restaurants
- Flexible scheduling
This job opportunity is for a position in a store owned and operated by an independent franchisee. Independently owned and operated, Crisp & Green's franchise organizations determine their own compensation, benefits, hiring decisions, and career programs which may vary from company-owned locations.
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