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Food and Beverage Operations Manager

2 months ago

Venice, Florida, United States Troon Golf Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Troon Golf. As a Food and Beverage Manager, you will be responsible for overseeing the daily operations of our food and beverage department, ensuring exceptional guest service and member experiences.

Key Responsibilities
  • Manage the Front of House F&B Department, including daily operations, staff supervision, and customer service.
  • Assist the General Manager with banquet and event sales, ensuring seamless execution and high-quality service.
  • Inspect and assist with banquet set-up and breakdown, ensuring accuracy and timeliness.
  • Communicate with clients throughout events, addressing any changes or special requests.
  • Hire, supervise, and develop staff in the Front of House F&B department, including bartenders, beverage cart drivers, hosts/hostesses, and snack bar attendants.
  • Conduct training and refresher classes for Front of House F&B personnel, ensuring correct procedures and high standards.
  • Oversee daily accounting procedures, forecasting, and budgeting for the F&B operation.
  • Maintain cost controls, conduct monthly inventory, and implement F&B sales/marketing programs.
  • Develop and implement marketing strategies to increase banquet business and revenue.
  • Order and manage inventory, including alcohol and beverages, following the PO buying process.
  • Ensure quality assurance, guest service, and training of all employees.
  • Uphold Troon Food and Beverage policies and institute all Troon Human Resources guidelines.
  • Coordinate between all departments, developing and implementing creative strategies to increase revenues.
  • Plan and coordinate special events and functions, ensuring exceptional guest experiences.
  • Responsible for overall guest satisfaction, ensuring all employees conduct themselves in a professional manner.
  • Perform daily walk-throughs to ensure full compliance with Department of Health regulations.
  • Comply with applicable health, alcoholic beverage, fire, and other local/state laws.
  • Closing procedures and appropriate cash handling practices.
Requirements
  • College degree preferred.
  • Must have related experience in F&B, preferably in a club environment.
  • Knowledge of pertinent health regulations and liquor laws.
  • Must have food and beverage/a la carte and banquet experience.
  • Must have proven management experience.
  • Must be highly organized, efficient, and detail-oriented.
  • Must have exceptional interpersonal and communication skills.
  • Must have strong customer/guest orientation.
  • Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
About Troon

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities, and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.