Food and Beverage Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Sarasota National Club in Venice, FL.
Key Responsibilities:
- Manage the daily operations of the Front of House F&B Department, ensuring exceptional guest service and member experiences.
- Assist the General Manager with banquet and event sales, including implementing budgets and hiring, training, and supervising staff.
- Inspect and assist with banquet set-up and breakdown, ensuring accuracy and timeliness.
- Communicate with clients throughout events, addressing changes, substitutions, or special requests.
- Hire, supervise, and develop bartender, beverage cart driver, host/hostess, snack bar attendant, and other employees in the Front of the House F&B department.
- Conduct training and refresher classes for all Front of House F&B personnel in correct procedures.
- Oversee daily accounting procedures, forecasting, and budgeting for the F&B operation.
- Maintain cost controls, conduct monthly inventory, and implement F&B sales/marketing programs.
- Develop and implement marketing programs to increase banquet business, alcohol and beverage ordering, and quality assurance.
- Uphold Troon Food and Beverage policies and institute and implement all Troon Human Resources guidelines.
- Coordinate between all departments, develop and implement creative strategies to increase revenues, and plan and coordinate special events and functions.
- Ensure overall guest satisfaction, employee professionalism, and compliance with health, alcoholic beverage, fire, and other local/state laws.
Requirements:
- College degree preferred.
- Related experience in F&B, with a club environment preferred.
- Knowledge of pertinent health regulations and liquor laws.
- Proven management experience, with a focus on hospitality and customer service.
- Exceptional interpersonal and communication skills, with a strong customer/guest orientation.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Working Conditions:
- Regularly required to reach with hands and arms, stand, walk, and use hands to finger, handle, feel, or operate objects, tools, or controls.
- Occasionally required to balance, stoop, twist upper body, kneel, and climb.
- Lift and/or move up to 50lbs occasionally.
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
- Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards, and electrical hazards.
- Noise level is typically moderate to loud.
About Troon:
Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company.
We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities, and a comprehensive benefits package.
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
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