Customer Service Representative
17 hours ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Reeb Millwork. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
- Collaborate with internal stakeholders to ensure seamless delivery of products and services, meeting customer expectations.
- Develop and maintain a deep understanding of our products and services, staying up-to-date on new offerings and features.
- Utilize strong communication and interpersonal skills to build and maintain positive relationships with customers, colleagues, and other stakeholders.
- Continuously improve customer service skills, staying current on industry trends and best practices.
Requirements
- High School Graduate or General Education Degree (GED), Associate degree preferred.
- 3+ years related customer service experience.
- Basic math skills, keyboarding skills, and ability to use a calculator.
- Ability to communicate effectively and articulate clearly.
- Willingness to study company catalog to assist in product knowledge.
Working at Reeb Millwork
We are a dynamic and customer-focused organization, committed to delivering exceptional service and support to our customers. As a Customer Service Representative, you will have the opportunity to work in a fast-paced environment, collaborating with a talented team to drive customer satisfaction and loyalty.
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