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Customer Service Representative

2 months ago

Bethlehem, Pennsylvania, United States The GIANT Full time

About The GIANT Company

The GIANT Company is a leading retail organization dedicated to providing exceptional customer experiences and building strong families and healthy communities. We serve millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, including scanning items, handling cash and credit transactions, and making change.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for customers.

Requirements

  • High school diploma or equivalent required.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer

The GIANT Company offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.