Patient Services Administrator

2 weeks ago


Federal Way, Washington, United States WA Dental Group Full time

We are looking for dedicated and professional individuals to join our team at WA Dental Group. Comprehensive training will be provided to those who demonstrate reliability. While experience in dentistry is a plus, we also welcome candidates with backgrounds in customer service, the medical field, or front desk operations.

Key Responsibilities:

The successful candidate will be responsible for a variety of tasks, including but not limited to:

- Organizing and maintaining patient records, ensuring all documentation is complete and accurate.

- Answering phone calls courteously and interacting with patients in a professional manner.

- Welcoming patients with a friendly demeanor and maintaining a courteous attitude.

- Managing patient appointments and collaborating with both front and back-office staff to optimize workflow.

- Verifying insurance coverage for proposed treatments.

- Collecting payments from patients and reconciling daily financial reports.

- Preparing prescriptions for patients.

- Presenting treatment plans after calculating patient co-payments and insurance benefits.

- Educating patients about their treatment options.

- Preparing and submitting dental insurance claims.

Preferred Qualifications:

- At least 1 year of experience in healthcare, finance, or sales.

- A minimum of 1 year of experience in a dental setting.

- Excellent verbal communication skills and strong interpersonal abilities.

COVID-19 Safety Measures:

- Full vaccination against COVID-19 is required.

- Personal protective equipment will be provided or required.

- Social distancing protocols will be enforced.

- Regular sanitizing and cleaning procedures will be implemented.



Job Posted by ApplicantPro

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