Strategic Field Support Director

3 days ago


Washington, Washington, D.C., United States SCORE Association Full time
Strategic Field Support Director

SCORE Association seeks a highly experienced Strategic Field Support Director to drive field operations success.

The ideal candidate will have a strong background in strategic planning, budgeting, and resource allocation. This role will focus on delivering information and process support by building effective volunteers.

The successful candidate will contribute to the needs of field operations through direct interactions with field leadership and staff.

This is a full-time, exempt position based remotely with occasional travel (approximately 10%) to chapters, districts, or regions.

Salary: $125,000

About SCORE: With over 50 years of experience, SCORE has empowered millions of entrepreneurs to start and grow their businesses. Our nationwide network of volunteers provides expert guidance, training, and resources to help small business owners succeed.

  • Contribute to field operations needs through direct interactions with field leadership and staff.
  • Deliver information and process support by building effective volunteers.
  • Manage team responsible for logistical and operational support for volunteers.
  • Strategically allocate resources and budgets for field operations.
  • Maintain comprehensive Support Center with essential forms, documents, and information accessible to volunteers.
  • Analyze and report on field activity data to inform strategic decision-making.
  • Develop innovative recruitment strategies to attract skilled volunteers.
  • Uphold organization policies and standards.
  • Represent SCORE HQ through travel to chapters, districts, or regions as needed.

Requirements:

  • Bachelor's degree in business, management, communication, human resources, or equivalent experience.
  • Minimum 4-7 years' experience in a related field.
  • Proficiency in Microsoft Office Business tools (Outlook, Excel, Zoom, Teams), GSuite.
  • Knowledge of sales and marketing techniques.
  • Experience with coaching and mentorship.
  • Process and program management experience.
  • Strategic data collection, analysis, and reporting.
  • Proven experience building and maintaining strategic relationships.


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