IT Support Specialist
4 days ago
Voloridge Investment Management is a fast-paced, quantitative investment management firm seeking a highly organized IT Support Administrator to provide support for all users and their environments.
Key Responsibilities
- Provide technical support for all users and their environments.
- Manage user requests, including setup, deployment, and troubleshooting.
- Ensure all systems are following security and audit requirements.
- Record all incidents and requests into the Helpdesk system.
- Maintain inventory of all hardware and software systems.
- Communicate effectively with all internal associates.
Requirements
- 3+ years of experience with 1st line technical support and managing user requests.
- 3+ years of experience troubleshooting computer problems.
- Windows 10/11 Desktop Support.
- Experience managing new user setup from procurement through onboarding and training.
- The ability to work daily, onsite in our office.
Preferred Skills
- Mac Desktop support.
- Microsoft IT Support Specialist / CompTIA A+ certifications.
- Experience working with a trading / financial / investment / accounting company.
About Us
Voloridge Investment Management is an SEC registered investment advisor. We are a private investment company founded in 2009, dedicated to delivering superior risk-adjusted returns for qualified investors. Our mission is to use advanced proprietary modeling technology, conservative investment tactics, and sophisticated risk management to achieve our goals. We are an Equal Opportunity Employer and welcome all qualified applicants to apply.
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