Community Association Support Specialist

1 week ago

Carlsbad California, United States MMI- McClure Management Inc. Full time

Are you enthusiastic about community engagement and dedicated to fostering a positive environment? MMI- McClure Management Inc. is on the lookout for a Community Association Support Specialist who embodies our core values and is eager to provide exceptional service to our clients.

In this role, you will be instrumental in ensuring the effective management of community associations while delivering outstanding support to our clients.

Key Responsibilities
  • Assist Community Managers in crafting and executing strategic initiatives for community associations.
  • Collaborate with Community Managers to prepare and present reports, budgets, and financial documentation.
  • Maintain precise records and ensure adherence to governing documents, laws, and regulations.
  • Oversee vendor agreements and guarantee timely fulfillment of work orders.
  • Support the organization of community events, meetings, and workshops.
  • Address homeowners' inquiries promptly and work towards effective resolutions.
  • Conduct regular property evaluations and identify potential issues.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing excellent customer service to homeowners and board members.

Essential Skills:
  • Empathy: The ability to understand and relate to others' perspectives.
  • Determination: A strong drive to complete tasks and solve problems.
  • Connection: Skill in building and maintaining positive relationships with clients and colleagues.
  • Respect: Treating others with dignity and consideration.
  • Persistence: The ability to persevere through challenges.
  • Composure: Remaining calm and collected under pressure.
  • Trustworthiness: Maintaining confidentiality and handling sensitive information responsibly.
  • Attention to Detail: Ensuring accuracy and thoroughness in all tasks.
  • Dependability: Being reliable and accountable.
  • Accountability: Taking responsibility for actions and delivering expected results.
Required Qualifications:
  • A minimum of 3-5 years of proven customer service experience or a similar role.
  • A Bachelor’s degree or equivalent experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Ability to lift up to 30 lbs.
  • Capability to maintain extended periods of sitting and standing throughout the workday.
  • Engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
  • Proficient communication skills for both phone and in-person interactions to effectively address business-related matters.

As a Community Association Support Specialist, you will be pivotal in our organization, contributing to our success through your dedication and commitment to exceptional service.

Compensation and Benefits

Hourly pay range: $18-$20, based on experience.

We offer a comprehensive benefits program, including an alternative workweek, several paid holidays, vacation, and flexible time off.

If you meet the required qualifications and are excited about the opportunity to work with a leading association management company, we encourage you to submit your application with a resume highlighting your relevant experience.

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