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Peer Support Specialist

2 months ago

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Job Summary

We are seeking a dedicated and compassionate Peer Support Specialist to join our team at Interfaith Community Services. As a key member of our homeless outreach initiatives, you will provide direct services to clients, including intakes, assessments, crisis intervention, case management, and client advocacy.

Key Responsibilities
  • Conduct outreach activities to identify and engage with unhoused participants in various settings, including streets, shelters, and community centers.
  • Provide direct services to clients, which include assessments, referrals, and client advocacy with the goal of achieving self-sufficiency.
  • Provide peer counseling through guidance and support, and pull from lived experiences to help clients identify their own strengths, set achievable goals, and follow through consistently so they can become self-sufficient.
  • Maintain accurate documentation and tracking tools in multiple databases of client interactions, progress notes, and service referrals in compliance with organizational policies and confidentiality standards.
  • Collaborate with local agencies, nonprofits, and employers to access resources, provide warm referrals, and facilitate job placements and vocational training opportunities for our unhoused participants.
  • Provide education on overdose prevention and reversal.
  • Participate in harm reduction activities in partnership with Neighborhood Healthcare Harm Reduction program and Outreach Teams.
  • Conduct Community Assessment Tool (CAT) and enter data into CES/HMIS, as needed;
  • Provide services for timely entry into Detox/Residential treatment, including connection to health care provider for medical clearance and Medication Assisted Treatment services.
  • Develop and maintain effective relationships with SUD, mental and medical health providers.
  • Identify, engage, and link underserved populations with SUD and behavioral health services.
  • Transport clients in agency van in a safe and timely manner while observing traffic laws and regulations.
  • Prepare and facilitate group learning sessions for clients, integrating spiritual wellness introductions to meditation, and other culturally rooted healing modalities.
  • Serve as a resource and advocate for unhoused individuals within the community, promoting awareness and understanding of homelessness issues.
  • Utilize Housing First and Diversion strategies to stabilize clients experiencing homelessness.
  • Assist unhoused participants in accessing shelter or housing resources, including guiding them through application processes and advocating on their behalf.
  • Administer supportive services per agency and contract guidelines and identify resources depending on clients' needs.
  • Link and network clients with resources within the agency and utilize other public and private social service agencies as necessary.
  • Ability to work independently and professionally at partnering agencies, faith centers, and other community settings.
  • Develop and maintain effective relationships with volunteers, interns, and other agency personnel through collaborative efforts.
  • Participate in team meetings, case conferences, and trainings to enhance knowledge and skills related to homeless outreach and peer support practices.
  • Meet regularly with Supervisor and participate in agency meetings and staff trainings.
Requirements
  • Minimum High School Diploma or equivalent required (Bachelor's degree in Social Work or related field preferred).
  • 1+ years of relevant work experience required. Previous experience working with homeless populations or in outreach services is highly desirable.
  • Certification as a Peer Support Specialist or willingness to obtain certification within the probationary period.
  • Experience working with severely mentally ill, medically fragile, and homeless populations preferred.
  • Must possess and maintain a valid driver's license and have a clean driving record for insurability under the agency's insurance carrier's standards.
  • Bilingual (English/Spanish) preferred.