Area Manager

7 days ago

Los Angeles, California, United States Monro, Inc. Full time
Job Description

**Job Summary:**

We are seeking a highly motivated and experienced District Manager to join our team at Monro, Inc. As a District Manager, you will be responsible for leading a team of Store Managers and overseeing the operations of multiple locations across the assigned area.

Key Responsibilities:

  • Leadership and Management: Lead and manage a team of Store Managers to achieve sales and profit budgets, while ensuring the safety of teammates and guests.
  • Operations and Performance: Assess skills of Store Managers, monitor performance, and set performance goals to deliver on company initiatives.
  • Financial Management: Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
  • Staffing and Development: Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards and demand.
  • Training and Development: Engage, train, develop, and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes.
  • Store Visits and Cycle Counts: Conduct and document regularly scheduled store visits, including tracking action items, maintenance of equipment, appearance standards, labor management, and communicating follow-up expectations to the Store Manager and plans for improvement.
  • Customer Satisfaction: Closely monitor customer satisfaction and resolve customer service concerns as they arise.
  • Strategic Partnerships: Drive strategic partnerships with third parties within the assigned area and train Store Managers on strategic partnership-related duties.
  • Team Development: Develop others, including yourself, and improve teammate retention.
  • Communication: Communicate effectively and professionally with Store Support Center teammates, business partners, and attend regional and company-led meetings as required.

Requirements:

  • Education: High school or equivalent is required; Bachelor's degree in business or related field is preferred.
  • Experience: Minimum of 3-5 years of single-unit, multi-unit, and/or area management experience, including P&L management.
  • Skills: Ability to develop rapport and trust with direct reports, peers, and leadership; ability to embrace, lead, and champion organizational change; strong people skills to effectively communicate with a wide variety of people assertively and confidently.

Work Environment and Physical Requirements:

  • This job operates in an automotive shop environment.
  • The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust.
  • District Managers must be able to complete the following but not limited to: frequent standing and walking for long periods of time, occasional climbing up and down ladders to perform cycle counts of parts and tires, occasional lifting, carrying, and stocking merchandise and supplies up to 50 lbs. without assistance.

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