Senior Customer Support Specialist

2 weeks ago


Sandusky, Ohio, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a Lead Customer Service Representative to enhance our customer engagement efforts. This role is pivotal in ensuring customer satisfaction and fostering a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service and support.
  • Oversee and guide a team of customer service representatives.
  • Manage customer inquiries and resolve issues efficiently.
  • Ensure compliance with company policies and procedures.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. Experience in retail or customer service is preferred.

Work Environment

This position offers flexible scheduling options, allowing for a balance between work and personal commitments.



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