Computer Support Specialist

2 weeks ago


Sandusky, Ohio, United States ARES Corporation Full time
Position Overview

ARES Corporation is in search of a Computer Support Specialist to provide essential technical assistance. This role focuses on delivering comprehensive support for end-user computing devices, including computers, mobile devices, and printers. The technician will be responsible for troubleshooting and resolving hardware and software issues, performing installations, and facilitating data transfers to ensure optimal device functionality.

Key Responsibilities:

  • Execute hardware and software installations as required.
  • Troubleshoot and resolve technical issues reported by users.
  • Manage data transfers and ensure data integrity during the process.
  • Respond to service requests through the ITSM system and other communication methods.

Qualifications:

  • 1-2 years of experience in technical support.
  • Relevant certifications are advantageous.
  • A high school diploma is required.

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Health Savings and Flexible Spending Accounts.
  • Life and Disability Insurance options.
  • Critical Illness and Accident Insurance.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Retirement Plan.
  • Generous Paid Time Off and Holiday Schedule.

ARES Corporation is committed to equal employment opportunities and adheres to E-Verify regulations. As a prominent engineering firm, ARES is dedicated to delivering exceptional solutions within the aerospace sector, and this role offers a chance to engage with advanced technologies in a stimulating work environment.



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