Business Optimization Professional

5 days ago


Linthicum Heights, Maryland, United States SECU Full time

**About SECU**

We are a hybrid financial institution seeking an experienced Business Optimization Specialist. This role requires residing within commuting distance to our Linthicum Heights, MD office.

About the Role

This is a dynamic position that involves performing in-depth analysis of existing business processes across the enterprise. The successful candidate will identify areas for improvement and implement end-to-end solutions to enhance operational efficiency, effectiveness, and reduce friction for members and employees.

The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in process improvement methodologies. They must be able to work independently and collaboratively as part of a cross-functional team.

Responsibilities

  • Data Analysis and Insights: Gather and document business problems, develop requirements, user stories, and deploy solutions based on data and metrics.
  • Process Improvement: Use internal and external industry 3rd party data collection, root cause analysis, and improvement recommendation development.
  • Project Management: Manage and support SECU programs, projects, and individual tasks from inception to completion.
  • Stakeholder Communication: Maintain effective multi-modal communication with stakeholders to ensure alignment and support for proposed optimized solutions.

Requirements

  • Education: Bachelor's Degree in Business Administration, Finance, Economics, or a related field.
  • Experience: 3-5 years of experience in business analysis, process improvement, or a related field within the financial sector.
  • Skills and Qualifications:
    • Strong Analytical Skills
    • Excellent Communication Abilities
    • Experience in Process Improvement Methodologies
    • Familiarity with Office Software

Benefits

  • Medical, vision, dental benefits
  • 401k plan with company matching
  • Generous sick, vacation, and personal leave

Estimated Salary: $95,900 - $118,000 (commensurate with experience and education)



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