Customer Relations Associate

2 weeks ago


Richmond, Virginia, United States City of Richmond VA Full time
Position Overview

The City of Richmond VA is in search of a dedicated individual to fill the role of Customer Service Specialist. This position is integral to our operations, providing essential support and assistance to our community.

Key Responsibilities
  • Deliver front-line customer service to residents and visitors.
  • Assist citizens with inquiries and provide information regarding city services.
  • Process payments related to various city functions efficiently.
  • Maintain accurate records and data entry related to customer interactions.
Qualifications

The ideal candidate will possess strong communication skills, a commitment to service excellence, and the ability to manage multiple tasks effectively. Experience in customer service or a related field is preferred.

Join us in making a positive impact in our community through exceptional service.



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