Route Sales Representative

4 weeks ago


Springfield, Illinois, United States Alsco Inc Full time
Job Description

Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

We are Alsco Uniforms, a worldwide leader serving over 350,000 customers in 13 countries. Our mission is to make every aspect of the customer experience better. We're seeking driven professionals with ambition to grow within our company.

As a Route Sales Representative, you will meet our customers' needs through up-selling/cross-selling and provide superior customer service. You will perform other duties as required and report to the District Manager.

Our full-time employees enjoy:

  • 401K Plan with Company Match
  • Medical, Dental, Vision, FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Career Advancement
  • Learning & Development Opportunities
  • Inclusive and Diverse Team Environment

Essential Functions:

  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
  • Actively participate in promotions and contests, training and audits.
  • Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
  • Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
  • Handle and process customer payments. Keep route paperwork current.
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
  • Monitor and report competitive activity. Keep service agreements current and renewed.
  • Return from route and off load soiled textiles in the receiving area of facility.
  • Accurately prepare route paperwork and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:

  • May work with and support other service personnel as required by supervision.

Qualifications:

  • Have and maintain a valid drivers license, CDL when applicable.
  • Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
  • Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
  • Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:

  • High School graduation or similar experience.

Travel Requirements:

  • Daily, by delivery vehicle within a route.

Typical Environmental Conditions:

  • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
  • Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

  • Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Alsco is an Affirmative Action/Equal Employment Opportunity Employer.



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