California: Pets Hotel Operations Manager

3 weeks ago

Dublin, California, United States PetSmart Full time
About Our Pets Hotel

PetSmart's Pets Hotel is a safe, fun, and reliable home away from home for pets. As a Pets Hotel Manager, you'll oversee all day-to-day operations, ensuring a great experience for our furry guests and their parents.

About Your Role

You'll lead the team in customer engagement, safety, and team leadership. This includes:

  • Customer Engagement: Build strong relationships with pets and pet parents, ensuring a personalized experience that keeps them coming back.
  • Safety: Foster a happy, healthy, and clean environment for pets and associates, with regular policy audits.
  • Team Leadership: Hire, train, and develop a team of dedicated Pets Hotel associates to deliver exceptional customer service.
About Your Career

PetSmart offers opportunities for growth and development, including:

  • Gain experience in different business units, from Pets Hotel to retail stores and salons.
  • Develop leadership skills as an Assistant Store Manager or Store Manager.
  • Tackle new challenges, such as hotel openings or turnarounds.
  • Transfer to any of our 1600 retail stores nationwide.
The PetSmart Difference

We're not just a job – we're a community of pet lovers who work together to make a difference. Join us and experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

The California pay range for this position is from $23.36 to $42.04 per hour. Exact rate of pay will be based on store location, position, and experience level. In no instance will PetSmart pay less than the minimum wage. This position is also eligible for benefits as described at https://www.petsmart.com/careers.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law.

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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