Underwriting Operations Manager

4 days ago

Dublin, California, United States The Zenith Full time
Job Summary

This role is an exciting opportunity to lead our underwriting operations and contribute to the success of The Zenith. As a key member of our team, you will be responsible for overseeing all underwriting activities and ensuring that our branch/office operations are running smoothly.

Key Responsibilities
  • Develop and implement strategic underwriting direction in collaboration with the Branch Manager.
  • Hold regular management meetings to discuss vision, goals, and performance metrics.
  • Make decisions and take actions to achieve planned results, leveraging professional methods, business principles, and practical experience.
  • Create a positive and productive work environment that fosters teamwork, growth, and innovation.
  • Conduct operational audits and yearly compliance audits to assess branch performance and identify areas for improvement.
  • Recommend or make decisions on existing or new programs that impact operations and have potential consequences.
  • Schedule and conduct employee meetings to discuss operational issues and direction.
  • Collaborate with management from other disciplines and offices to solve problems and drive results.
  • Provide branch sponsorship and support organizational change initiatives.
  • Interview technical job candidates to ensure they possess the necessary qualifications and experience.
  • Provide feedback to branch management staff and direct reports.
  • Facilitate staff development and cross-department synergy.
  • Work with managers/supervisors on performance improvement plans or personnel issues.
  • Conduct annual performance reviews for direct reports and contribute to reviews for downstream staff as needed.
  • Support local training and establish training protocols for the office.
  • Anticipate and recognize problems, including across organizational boundaries, and effectively solve them.
  • Define, measure, and increase productivity and reporting outcomes.
  • Motivate and influence others to achieve quality results.
  • Act as a role model for ethical behavior.
  • Work productively and harmoniously with others on a consistent basis.
  • Respond positively to direction and criticism of performance.
  • Consistently maintain a professional and appropriate demeanor.
Requirements
  • Bachelor's degree or equivalent combination of training/experience required.
  • 7+ years of progressively responsible related work experience required.
  • Prior branch-level underwriting management experience preferred.
  • Prior staff supervisory/leadership experience required.
Compensation

The expected salary range for this position is $150,000 to $190,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.

The Zenith is an equal opportunity employer and welcomes applications from diverse candidates. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at The Zenith Insurance Company.

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