Hotel Guest Service Representative

4 days ago


Seattle, Washington, United States BMI Hospitality Management Full time
Job Title: Hotel Guest Service Representative

We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at BMI Hospitality Management.

Key Responsibilities:
  • Provide exceptional customer service to guests, ensuring a positive experience throughout their stay.
  • Process guest check-ins and check-outs efficiently, using both manual and computerized methods.
  • Answer inquiries and accept reservations via phone, email, and in-person, providing accurate information and assistance.
  • Manage financial transactions at the front desk, maintaining accuracy and attention to detail.
  • Maintain a friendly, cheerful, and courteous demeanor at all times, representing the hotel's high standards.
  • Perform other duties as assigned by management, contributing to the overall success of the hotel.
Requirements:
  • Strong computer skills, including Microsoft Office.
  • Ability to type 40+wpm.
  • Able to learn new web applications.
  • Previous customer service experience preferred.
  • Strong work ethic and ability to work weekends and holidays.
Benefits:
  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • Discounts on hotel stays and other perks.


  • Seattle, Washington, United States BMI Hospitality Management Full time

    {"Job Title": "Hotel Guest Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job Title: Hotel Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at the Staybridge Suites Seattle-Fremont. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesGreets and checks in...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Fairfield Inn & Suites Seattle Downtown/Seattle Center. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job Title: Guest Service RepresentativeJob Summary: We are seeking a Guest Service Representative to join our team at BMI Hospitality Management. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greets and checks in...


  • Seattle, Washington, United States Astra Hotel Seattle Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Astra Hotel Seattle.Job Summary:The Guest Service Agent is responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests. This includes greeting and registering guests, checking guests...


  • Seattle, Washington, United States Astra Hotel Seattle Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Astra Hotel Seattle. As a Guest Service Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesWelcome and register guests in a timely and efficient manner, providing accurate information...


  • Seattle, Washington, United States South Lake Union Hotel LLC dba Astra Hotel Seattle Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Astra Hotel Seattle. As a Guest Service Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesWelcome and register guests in a timely and efficient mannerProvide information to guests as...


  • Seattle, Washington, United States South Lake Union Hotel LLC dba Astra Hotel Seattle Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at South Lake Union Hotel LLC dba Astra Hotel Seattle. As a Guest Service Agent, you will be responsible for delivering exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesWelcome and register guests in a timely and efficient...


  • Seattle, Washington, United States Sonesta International Hotels Full time

    Job Title: Guest Service AgentJob Summary:The Guest Service Agent is a key member of our hotel team, responsible for delivering exceptional guest experiences and ensuring seamless operations at the front desk. As the first point of contact for our guests, you will be the face of Sonesta International Hotels, representing our brand and values with...


  • Seattle, Washington, United States Comfort Inn Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the position of Guest Services Representative at Comfort Inn may be the perfect opportunity for you. In this role, you will be the first point of contact for our guests, managing their reservations and ensuring a pleasant stay. Key Responsibilities...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at the Holiday Inn Express & Suites Seattle - SeaTac Airport. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling financial transactions, and maintaining a clean and organized front desk...


  • Seattle, Washington, United States Lotte Hotel Americas Full time

    Job Title: Guest Services SupervisorWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Lotte Hotel Americas. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Act as a liaison...


  • Seattle, Washington, United States Comfort Inn Full time

    Are you dedicated to providing exceptional service and ensuring guests have a memorable experience? The position of Front Desk Clerk at Comfort Inn may be the perfect opportunity for you. In this role, you will be the first point of contact for our guests, managing their reservations and ensuring their stay is comfortable and enjoyable. Key Responsibilities...


  • Seattle, Washington, United States Kimpton Hotel Full time

    Job SummaryWe are seeking a skilled Guest Service Agent Overnight to join our team at the Kimpton Palladian Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Registration and check-out of hotel guestsPBX operations and mail...


  • Seattle, Washington, United States Kimpton Hotel Full time

    Job Title: Guest Service Agent OvernightWe are seeking a highly skilled and customer-focused Guest Service Agent Overnight to join our team at Kimpton Palladian Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Registration...


  • Seattle, Washington, United States Kimpton Hotels & Restaurants Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Kimpton Hotels & Restaurants. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel rooms and public areas.Key ResponsibilitiesInspect and Maintain...


  • Seattle, Washington, United States BMI Hospitality Management Full time

    Job Summary: We are seeking a highly skilled Guest Service Representative to join our team at BMI Hospitality Management. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Greets and checks in guests in a friendly and professional manner.Answers...


  • Seattle, Washington, United States Pyramid Global Hospitality Full time

    Guest Services AgentWe are seeking a charismatic individual to create a memorable experience for our guests as they arrive at our hotel. As a Guest Services Agent, you will be the first point of contact for our guests, setting the tone for their stay.Key Responsibilities:Provide exceptional customer service to ensure a positive guest experienceManage guest...


  • Seattle, Washington, United States Schulte Hospitality Group Full time

    Job Title: Guest Service RepresentativeAbout the Role:We are seeking a skilled Guest Service Representative to join our team at Graduate Seattle. As a Guest Service Representative, you will be the local insider shaping guest experiences and delivering exceptional service to our guests.Key Responsibilities:Provide warm and authentic greetings to guests upon...