Claims Representative

7 days ago


Overland Park, Kansas, United States Chubb Full time
Job Summary

We are seeking an experienced Claims Representative to join our team in Overland Park, KS. As a Claims Representative, you will be responsible for handling and maintaining all Auto, General & Liability claims and file reviews under the general supervision of a supervisor.

Key Responsibilities
  • Investigate and settle claims promptly, equitably, and within established best practices guidelines.
  • Receive assignments and review claim and policy information to provide background for investigation.
  • Contacts, interviews, and obtains statements from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
  • Evaluate facts supplied by investigation to determine extent of liability of the insured, if any, and extent of the company's obligation to the insured under the policy contract.
  • Prepare reports on investigation, settlements, denials of claims, individual evaluation of involved parties, etc.
  • Set reserves within authority limits and recommend reserve changes to Team Leader.
  • Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
  • Prepares and submits to Team Leader unusual or possible undesirable exposures.
  • Assists Team Leader in developing methods and improvements for handling claims.
  • Settles claims promptly and equitably.
  • Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
  • Informs claimants, insureds/customers or attorney of denial of claim when applicable.
Requirements
  • Minimum 2 years claims handling experience in specific line of business (Auto & General Liability).
  • Experience within a TPA environment strongly preferred.
  • Required to obtain specific state licenses.
  • Knowledge of coverages; along with a good understanding of applicable legal principles.
  • Knowledge of auto liability cost containment programs and proven account management skills a must.
  • Excellent communication, negotiation, and interpersonal skills to effectively interact with all levels of an organization both internal and external.
  • Strong analytical and problem-solving ability.
  • Demonstrated ability to provide consistent superior service to customers.
About Us

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.



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