Medical Support Specialist

1 month ago


West Chester, Pennsylvania, United States Advanced Medical Homecare Supplies Full time
Job Title: Medical Support Specialist

We are seeking a highly skilled Medical Support Specialist to join our team at Advanced Medical Homecare Supplies. As a Medical Support Specialist, you will play a vital role in providing exceptional customer service and support to our patients and healthcare providers.

Key Responsibilities:
  • Assist patients with orders and coordinate collection of referral documents
  • Validate accuracy and completeness of intake, insurance, and billing information
  • Work with respiratory therapists and patients to schedule deliveries
  • Collect post-delivery documents and assess for completeness prior to billing
  • Research and address missing or invalid billing information
  • Determine charges and coverage for services requested
  • Collect co-pays and insert data into the information system
  • Handle customer service calls and coordinate response with other team members
  • File and/or create patient records
Requirements:
  • High school degree or equivalent
  • Experience in a healthcare or retail setting preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
Benefits:
  • Competitive hourly rate: $18.00 - $20.00 per hour
  • Full-time schedule: 40 hours per week
  • Benefits package including 401(k), dental insurance, flexible schedule, health insurance, paid time off, and vision insurance


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