Medical Support Specialist

4 hours ago


West Chester, Pennsylvania, United States Penn Medicine Full time
Job Summary

Penn Medicine is seeking a skilled Medical Support Specialist to join our team in the Emergency Department. As a key member of our patient-family care team, you will provide clinical support and customer service standards, working under the direction of a Registered Nurse.

Responsibilities
  • Provide care and assistance to patients and families, adhering to customer service and care standards.
  • Process patient care orders and reports, communicating priority orders to the responsible RN or department.
  • Educate patients and families prior to medical examinations and procedures, preparing supplies and equipment as needed.
  • Collect and label specimens, transport patients safely, and maintain a clean and organized environment.
  • Communicate patient flow and unit information to the interdisciplinary care team in a timely manner.
Requirements
  • Certified Nurse Aid (CNA) certification
  • Basic Cardiac Life Support (BCLS) certification
  • High School Diploma or equivalent
About Penn Medicine

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.



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