Property Management Assistant

1 week ago


Charleston, West Virginia, United States CubeSmart Full time
Overview

At CubeSmart, our culture is what sets us apart. When we say it's what's inside that matters, we mean you are valued.

Responsibilities

What CubeSmart Self Storage provides:

  • Weekly Compensation - Enjoy getting paid more frequently
  • Flexible Schedule – Most shifts conclude by 6:00 PM with Sundays off *
  • Competitive Hourly Wage & Incentives
  • Paid Leave – Vacation, Sick Days, & Holidays
  • Comprehensive Health Benefits
  • 401k Retirement Plan with Employer Contribution
  • Educational Assistance
  • Discounts on Self-Storage Services

In your position at CubeSmart Self Storage, you will be tasked with overseeing and upkeeping your facility. This role requires proficiency in both customer engagement and property upkeep.

The Property Management Assistant is accountable for....

Customer Engagement:

  • Cultivating customer relationships by understanding self-storage requirements and offering suitable solutions while delivering exceptional service.
  • Engaging face-to-face with clients, providing outstanding service, and establishing rapport.
  • Achieving monthly sales targets and performance metrics.
  • Conducting property inspections and showcasing units to potential clients.
  • Collaborating independently and as part of a team to rent self-storage units, sell merchandise, manage the leasing process, process payments using our Point-of-Sale System (POS), complete daily bank reconciliations, and make follow-up calls to clients regarding overdue payments.

Facility Upkeep:

  • Physical tasks include daily property walks, cleaning units and the facility, and managing the opening and closing of storage doors (up to 50 lbs.).
  • Maintaining the property, which involves mopping, sweeping, changing light bulbs, clearing out storage units, and performing similar light maintenance tasks.
  • Ensuring a clean and secure storage environment that meets company standards (including clean restrooms, landscaping, parking, fencing, walls, doors).

You'll appreciate working here because...

YOU WILL MAKE AN IMPACT – YOU WILL BE PART OF A TEAM – YOU WILL DEVELOP WITH US

Qualifications

You would excel in this position if you possess...

  • A friendly and enthusiastic demeanor with a commitment to assisting others.
  • Experience in providing high-quality customer service to a varied clientele.
  • Basic computer proficiency.

Additionally, please note that...

  • Availability to work on Saturdays is required.
  • A valid driver's license and insurance, along with reliable transportation for work-related tasks.
  • While fulfilling the responsibilities of this role, you will frequently need to stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.

*Some locations may necessitate Sunday hours

We are an Equal Opportunity Employer, welcoming applications from individuals of all backgrounds including Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.



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