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Property Operations Supervisor

2 months ago

Charleston, West Virginia, United States JLL Capital Markets Group Full time

About JLL Capital Markets Group

JLL Capital Markets Group is a premier professional services and investment management firm focused on real estate. With a presence in over 80 countries and a dedicated workforce of more than 91,000 professionals globally, we assist real estate owners, occupiers, and investors in realizing their business objectives. As a Fortune 500 entity, we are committed to sustainability and corporate social responsibility, striving to shape the future of real estate for a better world through advanced technology and innovative solutions.

Our core values—teamwork, ethics, and excellence—are integral to our operations, and we take pride in being recognized for our achievements by various organizations worldwide.

We foster a diverse and inclusive culture where every individual feels welcomed, valued, and empowered to reach their full potential. We believe that unique backgrounds and perspectives drive innovation and collective success.

If this job description resonates with you, we encourage you to explore this opportunity, even if you do not meet all the specified requirements.

Position Overview: Operations Supervisor

Location: Charleston, SC

We are seeking an Operations Supervisor to oversee the operational functions of retail mall properties, including asset management, security, housekeeping teams, capital projects, and contractor management.

Key Responsibilities:

  • Ensure effective management of the maintenance department and operational systems of the property.
  • Enhance property value through diligent oversight of maintenance operations.
  • Coordinate operational aspects to protect and improve property value.
  • Implement and monitor safety practices, ensuring compliance with local regulations.
  • Develop and manage preventive maintenance and repair programs.
  • Supervise contract employees through effective communication and training.
  • Engage with external vendors, managing RFPs, bids, contracts, and performance evaluations.
  • Oversee tenant construction projects, collaborating with architects and contractors for timely execution.
  • Act as the facility's energy manager, pursuing energy-saving initiatives.
  • Conduct routine property inspections to maintain high service standards and recommend improvements.
  • Facilitate communication with the site team and participate in scheduled meetings.
  • Provide direction to vendors and service providers to ensure seamless operations.
  • Implement preventative maintenance standards in alignment with company guidelines.
  • Evaluate vendor performance regularly, focusing on quality and cost-effectiveness.
  • Support facility-specific cost-saving initiatives to achieve significant savings.
  • Perform any additional duties as assigned.

Employee Development:

  • Manage activities of contract employees and vendors in property operations.
  • Provide ongoing safety and training programs for the team.
  • Ensure all core practices are current and effective.

Financial Management:

  • Prepare and implement operating budgets, focusing on expense minimization.
  • Manage capital projects efficiently and within budgetary constraints.
  • Forecast operating and capital expenses, addressing any variances.
  • Collaborate with team members to resolve financial issues.

Qualifications:

  • Associate's Degree or relevant vocational training is required.
  • Strong comprehension and communication skills for effective collaboration.
  • Proficient in MS Office and capable of writing routine reports.
  • Excellent organizational skills with a customer-focused approach.
  • Minimum of five years of experience in commercial property operations.
  • Advanced technical skills in mechanical, electrical, and plumbing systems.
  • Ability to read construction drawings and troubleshoot using schematics.
  • Physical capability to perform essential job functions, including lifting.
  • Experience in shopping mall property management is advantageous.

What You Can Expect from Us:

At JLL Capital Markets Group, we believe in mutual success and invest in our team's growth, learning, and achievements. Our Total Rewards program reflects our commitment to your career ambitions, recognizing your contributions, and providing competitive benefits.

We look forward to seeing where your ambitions take you within our organization.