Customer Service Representative
5 days ago
About Toll Brothers
Toll Brothers is a leading luxury home builder in the United States. We are committed to delivering quality homes and exceptional customer service to our clients.
Job Summary
We are seeking a Customer Care Coordinator to join our team in Freehold, New Jersey. As a Customer Care Coordinator, you will play a critical role in ensuring that our customers receive prompt, efficient, and quality service throughout the home buying process.
Key Responsibilities
- Provide exceptional customer service to homebuyers and homeowners
- Coordinate with various departments to ensure timely and efficient resolution of customer issues
- Communicate effectively with customers to understand their needs and concerns
- Work collaboratively with the sales team to ensure a seamless customer experience
- Identify and implement process improvements to enhance customer satisfaction
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Experience in customer service or a related field
What We Offer
Toll Brothers offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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