Front Desk Representative

3 days ago


New Orleans, Louisiana, United States Crescent Services Full time
Job Title: Front Desk Agent

Crescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.

Key Responsibilities:
  • Greet and register guests, ensuring a warm and welcoming experience
  • Process check-ins and check-outs, handling room assignments and key cards
  • Provide information and recommendations on hotel amenities and services
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless guest experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Crescent Hotels & Resorts is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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