Front Desk Representative
3 days ago
Crescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Key Responsibilities:- Greet and register guests, ensuring a warm and welcoming experience
- Process check-ins and check-outs, handling room assignments and key cards
- Provide information and recommendations on hotel amenities and services
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Work collaboratively with other departments to ensure seamless guest experiences
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
- Basic math skills and accuracy with handling cash and credit transactions
- Ability to work a variety of shifts, including evenings and weekends
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Crescent Hotels & Resorts is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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