Front Desk Representative

4 weeks ago


New Orleans, Louisiana, United States Best Western Plus Full time
Job Summary

As a Front Desk Agent at Best Western Plus, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth stay. Your role will involve registering guests, assigning rooms, and accommodating special requests.

Key Responsibilities
  • Manage guest registrations and room assignments
  • Coordinate with housekeeping and engineering departments to ensure seamless operations
  • Use persuasive selling techniques to promote hotel services and rooms
  • Resolve guest complaints in a professional and courteous manner
  • Process guest check-outs and handle monetary transactions
Requirements
  • High school diploma or equivalent
  • Previous hotel experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays

We are looking for a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional service and ensuring a memorable guest experience, we encourage you to apply.



  • New Orleans, Louisiana, United States Four Seasons Full time

    Front Desk Receptionist Opportunity at Four SeasonsWe are seeking a highly skilled and friendly Front Desk Receptionist to join our team at Four Seasons. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet guests warmly and check them in efficientlyAnswer phone...


  • New Orleans, Louisiana, United States Davidson Hospitality Group Full time

    Key Responsibilities:As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This includes greeting and welcoming guests, efficiently handling room assignments, and responding to guest inquiries in a prompt and professional manner....


  • New Orleans, Louisiana, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality Front Desk AgentWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality.Key Responsibilities:Greet and welcome all guests approaching the Front Desk with a smile and a warm welcome.Maintain the proper operation of the telephone switchboard, ensuring seamless communication with guests and...


  • New Orleans, Louisiana, United States Sonesta International Hotels Full time

    Key ResponsibilitiesThe Front Desk Agent plays a vital role in representing the brand and delivering exceptional guest experiences. Key responsibilities include:Providing warm and welcoming greetings to guestsManaging guest reservations and room assignmentsHandling guest inquiries and resolving issues in a timely and professional mannerCoordinating with...


  • New Orleans, Louisiana, United States Marriott Full time

    Job SummaryWe are seeking a skilled and dedicated Front Desk Agent to join our team at The Ritz-Carlton New Orleans. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and memorable experience for our guests.Key ResponsibilitiesProcess guest arrivals and departures, ensuring accurate and efficient...


  • New Orleans, Louisiana, United States Crescent Services Full time

    Job Title: Front Desk AgentCrescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Greet and...


  • New Orleans, Louisiana, United States Dave & Buster Full time

    Job SummaryAs a Front Desk/Host at Dave & Buster's, you will be responsible for creating a positive and welcoming experience for our guests. This includes guiding them through their retail, game rental, and dining experiences.Key ResponsibilitiesEnsure guests' initial impressions of Dave & Buster's are positive and welcomingAct as a strong communicator,...


  • New Orleans, Louisiana, United States Aparium Hotel Group Full time

    Front Desk AmbassadorJoin our team as a Front Desk Ambassador at The Pontchartrain hotel, a quintessential neighborhood establishment in the Garden District of New Orleans. As a Front Desk Ambassador, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Deliver...


  • New Orleans, Louisiana, United States Hotel Management of New Orleans LLC Full time

    Job DescriptionWe are seeking a highly skilled and professional Front Desk Agent to join our hospitality team at Hotel Management of New Orleans LLC.The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to provide exceptional customer service to our guests.Key Responsibilities:Manage all aspects of guest...


  • New Orleans, Louisiana, United States Virgin Hotels New Orleans Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Virgin Hotels New Orleans. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guests, responding...


  • New Orleans, Louisiana, United States Crescent Services Full time

    Job Title: Front Desk AgentCrescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and welcoming greetings...


  • New Orleans, Louisiana, United States Hotel Tonnelle TributePortfolio Full time

    Job SummaryAs a Front Desk Agent at Hotel Tonnelle, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and...


  • New Orleans, Louisiana, United States Dave & Buster Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our Guests, providing a warm and welcoming experience that sets the tone for their visit. Key Responsibilities:Deliver exceptional Guest service by greeting and assisting Guests...


  • New Orleans, Louisiana, United States Omni Hotels Full time

    Job SummaryAs a Front Desk Agent at Omni Hotels, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesCheck guests in and out, ensuring accurate information is established and special requests are noted and fulfilled.Promote and sell special hotel programs, including...

  • Front Desk Manager

    4 weeks ago


    New Orleans, Louisiana, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position is responsible for leading and assisting with the successful completion of daily shift requirements in the front office area. The ideal candidate will have a strong focus on guest satisfaction and employee development, with a passion for delivering exceptional customer service.Key ResponsibilitiesSupport the...

  • Front Desk Manager

    4 weeks ago


    New Orleans, Louisiana, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorThe Front Desk Supervisor plays a crucial role in ensuring a seamless guest experience at Omni Hotels. Key responsibilities include managing the front desk operations, handling guest inquiries, and maintaining a high level of customer service.Key Responsibilities:Manage front desk operations, including check-in, check-out, and...


  • New Orleans, Louisiana, United States Caesars Entertainment Full time

    Job Title: Hotel Front Desk AgentCaesars New Orleans Casino & Hotel is seeking a skilled Hotel Front Desk Agent to join our team. As a Hotel Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable experience for each and every visit.Key Responsibilities:Register guests upon arrival and...

  • Front Desk Manager

    4 weeks ago


    New Orleans, Louisiana, United States Marriott Full time

    Job SummaryAs a Front Desk Manager at Marriott, you will be responsible for leading and assisting with the successful completion of daily shift requirements. You will be the face of the hotel, ensuring guest satisfaction and achieving the operating budget. You will assist in completing financial and administrative responsibilities, and provide guidance and...


  • New Orleans, Louisiana, United States J Hospitality Full time

    Job SummaryJ Hospitality is seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring a...


  • New Orleans, Louisiana, United States Westin New Orleans Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to guest inquiries regarding restaurants, transportation, and entertainment.Follow all cash handling and credit policies.Be aware of all...