Warranty Claims Specialist

2 months ago


Vista, California, United States Watkins Wellness Full time
Warranty Representative Job Description

We are seeking a skilled Warranty Representative to partner with our retail customers to resolve warranty claims and provide exceptional customer service.

Key Responsibilities:
  • Review and verify warranty claims to ensure compliance with company guidelines
  • Partner with retail customers to resolve warranty claims and provide timely responses to customer inquiries
  • Analyze warranty data to identify trends and areas for improvement
  • Develop and maintain strong relationships with retail customers to ensure a positive customer experience
  • Collaborate with internal teams to resolve complex warranty claims and provide solutions to customers
Requirements:
  • Bachelor's degree in Business Administration or a related field
  • 2-3 years' experience in customer service, preferably in a warranty or claims-related role
  • Strong proficiency in Microsoft Office suite, including Excel, Word, and Outlook
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Watkins Manufacturing, we value our employees and strive to create a positive and inclusive work environment. We are an equal opportunity employer and welcome applications from diverse candidates.



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