Appliance Service Coordinator

6 days ago


West Monroe, Louisiana, United States Northeast Appliance Repair LLC Full time
Job Title: Appliance Service Coordinator

We are seeking a highly motivated and detail-oriented Appliance Service Coordinator to join our team at Northeast Appliance Repair LLC. As a key member of our team, you will be responsible for providing exceptional customer service, managing schedules, and ensuring seamless communication with our customers and warranty companies.

Key Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner
  • Manage schedules and coordinate appointments with customers and technicians
  • Process payments and maintain accurate records of invoices and payments
  • Communicate effectively with customers and warranty companies to resolve any issues or concerns
  • Perform other duties as needed to support the team and ensure excellent customer service
Requirements:
  • Minimum 2 years of administrative experience
  • QuickBooks experience preferred but not required
  • 1+ years of billing and invoicing experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently
  • Ability to use Excel and Adobe

This is a full-time position working Monday-Friday, 11am-4pm. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply.



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