Experienced Client Service Representative

3 weeks ago


San Antonio, Texas, United States CityVet Full time
About CityVet

At CityVet, we prioritize the well-being of both our staff and their pets. Our vet-led clinics are built on a foundation of compassion, empathy, and a passion for delivering exceptional pet care.

Job Summary

We are seeking an experienced Client Service Specialist to join our team at CityVet - Alamo Heights. As a key member of our front desk team, you will be responsible for providing exceptional client experiences, ensuring seamless communication, and driving business growth.

Key Responsibilities
  • Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for various services.
  • Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule.
  • Greet and welcome clients, check patients in for appointments, and notify clients of any delays or changes.
What We Offer
  • Generous pet-care discounts
  • Uniform allowance
  • Flexible schedules
  • Growth opportunities
About the Role

This is a unique opportunity to join a dynamic team that prioritizes the well-being of both staff and pets. If you are a people person with a passion for delivering exceptional client experiences, we encourage you to apply.



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