Client Services Representative

13 hours ago


San Antonio, Texas, United States Capital Group Full time
About the Role

We are seeking a highly skilled Client Services Representative to join our team at Capital Group. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities
  • Provide high-quality customer service to clients via phone, email, and in-person interactions.
  • Respond to client inquiries and resolve any issues in a timely and professional manner.
  • Work closely with internal teams to resolve complex client issues.
  • Develop and maintain a deep understanding of our mutual fund products and services.
  • Stay up-to-date on industry trends and regulatory changes.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • 2+ years of experience in customer support or client service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work overtime as needed.
What We Offer

At Capital Group, we offer a competitive salary range of $36,446-$58,314, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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