Urology Office Coordinator

2 weeks ago


Knoxville, Tennessee, United States Tennessee Urology Full time
Job Title: Point of Contact

We are seeking a highly skilled and detail-oriented Point of Contact to join our team at Tennessee Urology. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and support to our physicians and patients.

Job Summary:

The Point of Contact will be responsible for providing administrative support to our physicians and patients, including answering phone calls, responding to messages, and scheduling appointments. This is a dynamic and fast-paced role that requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Provide exceptional customer service to patients and physicians, responding to phone calls, messages, and emails in a timely and professional manner.
  • Schedule appointments, procedures, and tests, ensuring that all necessary information is accurate and up-to-date.
  • Document patient information, including demographics, medical history, and treatment plans, in our electronic health record system.
  • Communicate with patients and physicians to provide test results, arrange treatment, and discuss patient status.
  • Assist with patient intake, including completing paperwork and collecting payment information.
  • Perform other administrative tasks as needed, such as data entry, filing, and mail distribution.
Requirements:
  • High school diploma or equivalent required.
  • Minimum of two years of front office experience, preferably in a medical setting.
  • Strong communication and organizational skills, with the ability to work independently and as part of a team.
  • Proficient in medical terminology, ICD-10, and CPT-4 coding.
  • Ability to type a minimum of 40 words per minute.
What We Offer:

Tennessee Urology offers a competitive salary and benefits package, including health, dental, and vision insurance, as well as tuition reimbursement and a 401(k) plan. We also offer a dynamic and supportive work environment, with opportunities for professional growth and development.

If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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