Office Supervisor

2 weeks ago


Knoxville, Tennessee, United States University Physicians Association Full time
Job Summary

University Physicians Association, Inc. is seeking a highly skilled Office Supervisor to join our team at University Plastic Surgeons, a busy physician's office located at the UT Medical Center in Knoxville.

Key Responsibilities:

  • Ensure efficient clinic flow and coordinate staff activities to provide quality, cost-effective care.
  • Manage weekly payroll and staff schedules, as well as establish office policies in accordance with established physician office and hospital standards.
  • Provide initial employee training, mandatory yearly training, and monitor job performance, including annual performance reviews.
  • Review and monitor office financial performance, including physician CME, reimbursements, and operating costs.
  • Code charges and work with the administrator to ensure accurate billing.
  • Coordinate activities with the billing office to include demographics and insurance, patient balances, and overdue accounts.
  • Ensure proper resolution of all customer satisfaction issues related to clinic sites.
  • Liaise between practice providers and office employees, as well as between practice and outside vendors/hospital.
  • Review and implement processes that align with our quality measures and department goals.
  • Facilitate credentialing information as needed.

Requirements:

  • Minimum of three (3) years of physician office supervision in a healthcare organization.
  • Prefer experience working with both cosmetic (self-pay) and reconstructive billing to insurance.
  • Prior coding experience required.

Benefits:

  • Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more.

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