Customer Service Representative

6 days ago

Dunwoody, Georgia, United States Chicken Salad Chick Full time
Job Summary

The Team Member is a key member of our restaurant team, responsible for delivering exceptional customer experiences and supporting the overall success of our business. This role involves working directly with guests and fellow team members to provide superb service, maintain a safe and clean environment, and adhere to our company's high standards.

Key Responsibilities
  • Offer every guest a superb experience that creates a lasting memory, greeting them warmly and ensuring their needs are met.
  • Support and assist fellow team members whenever possible, promoting a positive and collaborative work environment.
  • Maintain a safe, clean, and organized work area, adhering to our company's standards and regulations.
  • Monitor quality, safety, and appearance of all products and ingredients, ensuring they meet our high standards.
  • Complete assigned tasks efficiently and thoroughly, adhering to our company's procedures and protocols.
  • Restock work areas before leaving shift, ensuring a smooth transition for the next team member.
  • Adhere to Company uniform and grooming standards, representing our brand with pride.
  • Attend all scheduled employee meetings and bring suggestions for improvement, contributing to our company's growth and success.
  • Report problems (faulty equipment, product shortages, etc.) to supervisor promptly, ensuring prompt resolution and minimizing disruptions.
  • Complete other related duties as assigned by supervisor, supporting the overall success of our business.
Business Operations

As a Team Member, you will be responsible for ensuring that our restaurant operates smoothly and efficiently, adhering to our company's procedures and protocols. This includes:

  • Ensuring specials, promotions, and marketing plans are presented according to company procedures during shift.
  • Ensuring that hours of operation for the restaurant are maintained during their shift.
  • Ensuring compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Cashier/Service Responsibilities

As a Team Member, you will be responsible for providing exceptional customer service, including:

  • Always adhering to Brand Standards for uniform appearance and personal grooming.
  • Maintaining a safe, clean, and organized work area.
  • Being a team player—supporting and assisting fellow team members whenever possible.
  • Maintaining cleanliness/sanitation standards.
  • Greeting Guests, taking food/beverage orders, expediting orders, and assisting with dining room service.
  • Properly operating the POS system for taking all types of Guest orders.
  • Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
  • Answering phone properly with knowledge to assist Guest with questions/information and take phone orders.
  • Interacting with Guests in a friendly and efficient manner.
  • Restocking drink station and expo area, maintaining restroom cleanliness, emptying trash cans, and helping to keep dining room and other Guest areas clean.
  • Maintaining proper product temperatures per standards.
  • Maintaining portion-control for products per standards.
  • Cleaning equipment, as assigned, thoroughly and in a timely fashion.
  • Keeping floor in work or service area clean and free of debris.
  • Completing daily tasks timely and thoroughly in accordance with standards.
Line Prep/Kitchen Production Responsibilities

As a Team Member, you will be responsible for preparing and cooking food products, including:

  • Always adhering to Brand Standards for uniform appearance and personal grooming.
  • Completing duties on opening and closing prep and checklists.
  • Referring to Daily Prep List at the start of each shift for assigned duties.
  • Preparing a variety of food products, including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
  • Understanding and complying consistently with CSC standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and procedures.
  • Preparing all Guest orders with strict adherence to CSC standards for quality, portioning, and appearance standards.
  • Preparing all Guest orders adhering to CSC SOS goals.
  • Preparing all food products in accordance with CSC portion sizes and recipe specifications.
  • Maintaining a clean and sanitary workstation, including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
  • Closing the line kitchen properly, following the closing checklist for line kitchen and assisting others in closing the kitchen.
  • Attending all scheduled employee meetings and bringing suggestions for improvement.
  • Promptly reporting equipment and food quality problems to Management.
  • Informing Management immediately of product shortages.
  • Using our Standard Recipe Cards for preparing all products, relying on the cards rather than personal memory or other employees.
Requirements

To be successful in this role, you will need:

  • Ability to work in a fast-paced environment.
  • Ability to clearly and professionally communicate with team members and guests.
  • Ability to multitask.
  • Excellent attendance and punctuality; reliability.
  • Reliable transportation to and from work.
  • Must be at least 16 years of age or older.
Education and Experience

Prior experience in a restaurant or retail environment is a plus, but not required.

  • Customer Service Representative

    4 days ago

    Dunwoody, Georgia, United States Mosquito Joe Full time

    About UsMosquito Joe of North Atlanta is a fast-growing, locally owned business that specializes in outdoor pest control services for residential and commercial customers. We eliminate and repel outdoor pests such as mosquitoes, ticks, and fleas, making the outdoors a fun place for everyone.Job DescriptionThe Customer Service Representative supports the...

  • Customer Service Representative

    6 days ago

    Dunwoody, Georgia, United States Insight Global Full time

    Job OverviewInsight Global is seeking highly skilled and dedicated customer care professionals to join our team in a dynamic and fast-paced environment. As a customer-focused organization, we strive to deliver exceptional service and support to our clients.Key Responsibilities:Provide top-notch customer service and support via various communication...

  • Customer Service Associates

    2 weeks ago

    Dunwoody, Georgia, United States Hobby Lobby Stores Full time

    Exciting Part-Time RoleWe are in search of motivated individuals for part-time roles within a lively, collaborative setting. Become a part of a thriving company culture that appreciates commitment and achievement.Starting hourly wage: $16.00Store operating hours: Monday-Saturday, 9 am - 8 pm, CLOSED ON SUNDAY.Departments Available:Art SuppliesCraft...

  • Customer Service Associates

    2 weeks ago

    Dunwoody, Georgia, United States Hobby Lobby Stores Full time

    Exciting Part-Time Position AvailableWe are on the lookout for passionate individuals to fill part-time roles within a lively, collaborative atmosphere. Become a part of a company culture that appreciates commitment and achievement.Starting hourly wage: $16.00Store operating hours: Monday-Saturday, 9 am - 8 pm, CLOSED ON SUNDAY.Departments Open for...

  • Customer Service Associate

    2 weeks ago

    Dunwoody, Georgia, United States T.J. Maxx Full time

    Join Our Team as a Loss Prevention Customer Service AssociateAt T.J. Maxx, we prioritize creating a safe and welcoming shopping experience for all our customers. As a Loss Prevention Customer Service Associate, your role will be crucial in maintaining the integrity of our store.Your Responsibilities:Deliver exceptional service to both internal and external...

  • Community Safety Representative

    2 weeks ago

    Dunwoody, Georgia, United States Dunwoodyga Full time

    Position Overview:The City of Dunwoody Police Department is inviting applications for the role of Community Safety Representative.JOB SUMMARY:This role involves the preparation of police documentation, traffic management, directing citizens to municipal services, responding to inquiries, inputting data into the internal computer system, and performing...

  • Restaurant Team Member

    7 days ago

    Dunwoody, Georgia, United States Chicken Salad Chick Full time

    Job SummaryThe Team Member is a key member of our restaurant team, responsible for delivering exceptional customer experiences and supporting the overall success of our business. This role involves working directly with guests and fellow team members to create a welcoming and enjoyable atmosphere.Key ResponsibilitiesOffer every guest a superb experience that...

  • Front of House Representative

    7 days ago

    Dunwoody, Georgia, United States J. Alexander's Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Host at J. Alexander's Restaurant. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Welcome and greet guests upon arrival, ensuring a warm and inviting...

  • Junior Refrigeration Service Technician

    1 week ago

    Dunwoody, Georgia, United States CoolSys Full time

    **Enjoy compensation for local travel between client locations after a brief initial commute. Park your company vehicle at home for added convenience. The first and last 30 minutes of travel are non-compensable, similar to a regular commute.** With over 150 years of expertise, CoolSys stands as the premier provider of indoor environmental solutions. Our...

  • Insurance Agent

    1 week ago

    Dunwoody, Georgia, United States William Beckwith - State Farm Agent Full time

    Insurance Agent Position AvailableWe are seeking a skilled Insurance Agent to represent our agency, William Beckwith - State Farm Agent. As an Insurance Agent, you will be responsible for building and maintaining customer relationships, educating customers on insurance options, and generating leads and marketing products.Key Responsibilities:Establish and...

  • Sales Team Leader

    5 days ago

    Dunwoody, Georgia, United States ThinkTank LLC Full time

    Job DescriptionOverview:ThinkTank LLC is seeking a dynamic and motivated sales team leader to join our team as a WendWell Health Distributor/Agency. As a Sales Team Leader, you will lead a team of sales representatives dedicated to promoting and enrolling eligible customers into Affordable Care Act (ACA) healthcare plans. This role involves managing your...

  • Patient Services Coordinator

    3 days ago

    Dunwoody, Georgia, United States Emory HealthcareEmory University Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Emory Healthcare. As a key member of our patient experience team, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide excellent customer service to patients and families,...

  • Food Service Professional

    7 days ago

    Dunwoody, Georgia, United States The Cheesecake Factory Full time

    Job Summary:We are seeking a skilled Prep Cook to join our team at The Cheesecake Factory. As a Prep Cook, you will be responsible for preparing and cooking a variety of meats, seafood, poultry, vegetables, and other food items using broilers, ovens, grills, fryers, and other kitchen equipment.Key Responsibilities:Prepare and cook food items to meet...

  • Travel Physical Therapist

    21 hours ago

    Dunwoody, Georgia, United States Ardor Health Solutions Full time

    About the JobArdor Health Solutions is seeking a skilled Physical Therapist to join our team in a dynamic travel position.Job SummaryWe are looking for a highly motivated and experienced Physical Therapist to work in a OUT PATIENT setting in Dunwoody, GA. The ideal candidate will have a strong background in Physical Therapy and excellent communication...

  • Framing Specialist

    6 days ago

    Dunwoody, Georgia, United States Michaels Arts and Crafts Full time

    About the RoleWe are seeking a skilled and customer-focused Framing Specialist to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a well-organized and visually appealing store environment.Key...

  • Framing Specialist

    31 minutes ago

    Dunwoody, Georgia, United States Michaels Full time

    About the RoleWe are seeking a skilled and customer-focused Framing Specialist to join our team at Michaels. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a well-organized and visually appealing store environment.Key ResponsibilitiesCustomer...

  • Art and Craft Supply Associate

    7 days ago

    Dunwoody, Georgia, United States Hobby Lobby Stores Full time

    About Hobby Lobby StoresHobby Lobby Stores, Inc. is a leading retailer of arts and crafts supplies, home decor, and seasonal merchandise. We are seeking a skilled and customer-focused individual to join our team as a Framer.Job SummaryThe Framer will be responsible for creating custom picture frames, ordering supplies, and maintaining a clean and...

  • Collision Repair Technician

    3 days ago

    Dunwoody, Georgia, United States Caliber Collision Centers Full time

    Job SummaryWe are seeking a skilled and detail-oriented Collision Repair Technician to join our team at Caliber Collision Centers. As a key member of our service center team, you will be responsible for delivering exceptional customer service and ensuring the highest quality repairs for our clients.Key ResponsibilitiesPerform collision repairs and...

  • Store Manager Fine Jewelry

    1 week ago

    Dunwoody, Georgia, United States Paramount Jewelers Full time

    Job OverviewAs a Store Manager for Paramount Jewelers, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth in our fine jewelry stores. This is a full-time position that requires a minimum of 4 years of experience in jewelry retail management.Key ResponsibilitiesLead and...

  • Store Manager Fine Jewelry

    2 weeks ago

    Dunwoody, Georgia, United States Paramount Jewelers Full time

    Job OverviewAs a Store Manager for Paramount Jewelers, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth in our fine jewelry stores. This is a full-time position that requires a minimum of 4 years of experience in jewelry retail management.Key ResponsibilitiesLead and...